Unclaimed Baggage

Winner of the 2024 WEBBY AWARDS

When you’re traveling, have you ever wondered what happens if your bag gets lost? Well, it’ll probably end up in Scottsboro, Alabama at the nation’s only store for lost luggage. Unclaimed Baggage opened over 50 years ago, when entrepreneur and radio enthusiast, Doyle Owens, had a bright idea. One day, he was on the phone to a friend working at Trailways Bus Lines and learnt that they had more unclaimed bags than they knew what to do with. Borrowing a pick up truck and $300 from his grandparents, Doyle bought his first load of bags back to Alabama, and the rest is history! In the huge store today, you’ll find both far-flung tourists and regulars who have practically become part of the furniture. However all the shoppers share something in common...a hunger for hidden treasure! Prepare to be amazed, amused, and maybe even a little confused by the astounding array of items you can find at Unclaimed Baggage

A Film By: Luanne Dietz and Mark E. Trent